How A Website Upgrade Drove Member Engagement

   


Lee Rogers - AAGO

Lee Rogers knows a lot about association membership having spent years as the Membership Committee chair for the Apartment Association of Greater Orlando, a trade association representing the multi-family housing industry in Central Florida. Under her watch, the organization has grown significantly both in membership size and in the scope of their work.

As AAGO's incoming president, Lee has had a front seat view of the organization's transition from a large legacy AMS to Novi.

We sat down with Lee to get her thoughts on the change and the impact that novi AMS has had on her association.

As a Member Herself

I am not an Internet shopper… I get turned off by something that is cumbersome. When I see that something is clean and simple, it's refreshing.

"That's the difference that Novi AMS is providing AAGO. It's easy to navigate, clean, and I can find things." – Lee Rogers, AAGO

It's just easier for me to stay informed and to stay engaged.

As a Regional Manager

In the past, it was more like three or four steps to get our team registered for event, and this friction limited our attendance at events.

Now, it's easy. We can think about attending an event in the moment and just take care of it. It's a one-step process.

As an Incoming President

We're absolutely seeing an increase in member engagement.

Our membership enrollment is way up. Event attendance is hitting records – both on the vendor side and the owner/manager side (AAGO's primary membership). Collections are up as well since it's easy for people to see their outstanding invoices.



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Apartment Association of Greater Orlando

About the Association

The Apartment Association of Greater Orlando (AAGO) is a private, non-profit association dedicated to promoting the needs of the rental housing industry. AAGO, an association of apartment communities, owners, managers, developers and suppliers, supports the apartment industry and those who serve it by tackling government affairs and regulations, providing workshops and seminars, and hosting trade shows and fundraisers.

Headquarters

Orlando, FL

Category

Apartment Association

Industry

Apartment Association

Take back control of your time.

See how Novi AMS can make your association more impactful.

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