Chamber of Commerce Membership Software

Deep Dives,

How Novi AMS Empowers Chambers to Grow Their Membership

Association Management Software for Chambers of Commerce

Finding the time to engage your diverse membership while accomplishing everyday tasks can be challenging. Without cloning yourself or hiring additional staff, it almost seems impossible to get more done each day. This is where Association Management Software comes in! Designed by and for membership organizations like Chambers of Commerce and Associations, Novi AMS will help you automate your everyday tasks so you can focus on building promoting, and protecting your members.

“Overall, our experience with Novi has been exceptional! From start to continued usage, we are so glad we made the switch. We have more and more members joining online through our awesome new website that is so easily navigated.”

Cindy J, Executive Director, Girffin Spalding Chamber of Commerce

Eliminate Data Silos

Novi has native integrations with other best-in-class software such as QuickBooks Online, Constant Contact, and Google Analytics. By combining the data from the Novi system with the robust features of these popular tools, Chambers can deliver more relevant, targeted content and reduce staff time spent on double-entries. The result is less manual work and better communications with your members.

Membership Directory

Your members and community want to work with other Chamber members. As your members receive more and more business from their profile on the Chamber site, they will become even greater advocates for your mission. Some features of Novi’s membership directories include: 

  • Filter By "Areas of Expertise" – Members can choose their areas of expertise and users can filter the directory to find business by those services.
  • Custom Filters – Create unique filters that are specific to your members and Chamber. 
  • Member Profile – Members can easily update their profile information on your website including logos, contact information, social media embeds, Member-to-Member discounts, and more.
  • Highlight Your Members – Drive non-dues revenue by showcasing sponsors with featured directory listings or selling targeted ad space.

Financial Management

Core to every Chamber is clear, transparent financial information. This vital component can be one of the most painful and labor-intensive functions of managing a Chamber of Commerce. Whether through batch exports or manual entry, populating each membership transaction one at a time can be tedious and time-consuming.

Instead of relying on antiquated manual processes, Novi is the only AMS approved by Intuit for the QuickBooks App store. The second a member generates a transaction through your website, like registering for an event, that information is created in QuickBooks automatically and synced directly to your membership database. Bookkeepers rave about the simplicity, and your board will love the drill-down details of the reports you give them.

Activity Tracking

Manage your membership onboarding and track your prospective members using Novi's activity tracking feature. Create custom activity types that match your Chamber's outreach programs. Track tasks against specific members to ensure that no one falls through the cracks. Run custom engagement reports for a single member or all members, so you can stay on the pulse of your membership.

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“Our staff has benefited from the dozens of updates over the years and appreciates how Novi continually checks in on our user experience. They're with you every step of the way, helping to maximize your platform, and making the functionality even better for current and future members.”

David J, President & CEO, Boone Area Chamber of Commerce

Custom Reports

Novi's reporting options allow you to report on data that you want to see. Dashboards show real-time reports and numbers where it matters most: membership, events, accounting, and more. Novi has built-in standard reports for common Chamber management tasks such as member engagement reports, new or dropped members, and even the ability to compare this year's Golf Tournament with last year's.  

Novi's most powerful reporting feature is the ability to create custom reports. Create unlimited Membership, Event Management, and Event Attendance reports. It’s your data, it should be easy to report on it.

Events Simplified

Chambers host various events, from golf tournaments to educational meetings and webinars. Novi AMS is robust enough to allow you to refine every detail of big annual awards meetings but simple enough to let you post a small event to your calendar in less than a minute. Some features of Novi's event management allow you to:

  • Drive Attendance - Incentivize registration with early bird pricing and promo codes through emails that target members who have not registered.
  • Showcase & Sell Sponsorships - Highlight all of the sponsorship opportunities you have available, and deliver value to those sponsors on your website.
  • Easy Event Management - Manage your attendees, create event reports with a few clicks, and pre-schedule events reminders.

Mobile-Friendly Website

Your website is the gateway to prospective businesses, residents, tourists, and other visitors. Most people will probably visit your Chamber website before they visit in person. The site should be engaging, powerful, easy to update, and provide a great user experience for everyone, members and non-members alike.

Novi provides all customers with a fresh new, white-labeled, mobile-friendly website that provides an app-like experience without maintaining a separate app. 

Grow Your Membership

Novi AMS can help your Chamber of Commerce streamline operations, enhance member engagement, improve financial accuracy, and provide valuable insights for strategic decision-making. We’d love to see how we can help amplify the change your Chamber of Commerce creates. Give us a call today!

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