Clear & Effective Communication
"Novi AMS allowed me to increase my capacity for communication and position our organization as a leader in our industry."
Kelle Senye, AANM
Communicate Where It Counts
Place your messaging in front of your members to radically improve member engagement.
Best in Class Email Marketing
From drip marketing campaigns to targeted event emails, our native syncs to MailChimp and Constant Contact allow you to communicate with the right people at the right time.
Member Compass™
Display important announcements, alerts, or reminders upon login.
Member-Only Pages
Protect privileged information to members only or to specific groups like your board of directors.
Website Alerts
Quickly communicate major news like office closures or emergency legislative action using a site-wide alert or a pop-up that requires acknowledgment.
"The integration with MailChimp makes creating & sending emails easy."
Kelly Veit, ACEC-WI
Member Segmentation
Not everyone needs the same message.
Fast and Simple
Send specific content or grant special access with just a few clicks.
Automatic Updates
Let Novi manage groups of members based on rules and conditions that you create.
Event Attendees
Reach people who have registered for an event... or target messages to those that have not.
Association emails are more likely to reach inboxes when they come from the association's own authenticated domain and when bad addresses are cleaned up quickly. Novi AMS supports both. Associations can authenticate their email domain through SendGrid, the service Novi uses for renewal notices, receipts and confirmations, and a transactional email log shows undelivered messages and rejected addresses. Novi also monitors email domains for blacklisting, which protects the association's email deliverability over time.
Novi AMS offers native integrations with both Mailchimp and Constant Contact. Novi groups and committees sync to the association's email lists automatically, along with member details used for personalization, so staff don't export or upload contact lists by hand. Associations run newsletters, drip campaigns, and event emails from the platform they already use, while Novi keeps each audience current.
Associations send better-targeted emails by building member lists from rules instead of updating spreadsheets by hand. Novi AMS lets associations create member groups based on rules they define, such as member type, event attendance, sponsorship history, unpaid invoices or custom fields. Groups update automatically as records change, so a list like "members with dues more than 30 days past due" stays current without manual work. Committees handle fixed groups like the board of directors, with terms that start and end on schedule.
Associations automate renewal reminders by having their AMS send them on a set schedule, based on each member's renewal date and invoice status. Novi AMS sends transactional emails automatically, including renewal notices, reminders before an unpaid member is dropped, payment receipts, and event and purchase confirmations. Associations set the timing and customize the wording, and staff can see which messages were sent. Promotional campaigns stay in Mailchimp or Constant Contact, while Novi handles messages tied to each transaction.
Associations reach members who ignore email by putting important messages where members already go, such as the association's website and member portal. Novi AMS offers three ways to do that: a site-wide website alert, a pop-up that visitors must acknowledge, and announcements that appear in Member Compass when members log in. These tools work well for urgent updates like office closures, emergency legislative calls to action and upcoming renewal deadlines.