"I Wish We Would've Switched Sooner!"

Krystal - BAAA

Hi, I'm Krystal Ferm, Director of Programs for the Bay Area Apartment Association (BAAA).

When BAAA switched to Novi AMS, it made a huge difference in our daily processes. To start, the QuickBooks Online integration makes for seamless accounting and has saved a ton of staff time.

As a trade association, Novi's robust membership database understands our member relationships and allows for custom member fields. Having a ton of member information readily available means we no longer need to keep track of endless spreadsheets.

Our members really enjoy having a central source of information about their membership in the Member Compass. They can easily find invoices, see registrations for events, renew, and update their member directory information. The only downside? I wish we would've switched sooner.

- Krystal, BAAA

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P.S. The Novi team has my contact info if you ever want to talk. – Krystal

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