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Our thoughts on best practices for association technology, accounting & success.


Using Live Chat to Deliver a More Personalized Member Experience
Using Live Chat to Deliver a More Personalized Member Experience

The following was originally posted to ASAE's Collaborate as a response to a question about live chat. A number of our Novi AMS customers have been having a lot of success using LiveChat to communicate with their members. Internally, we have had a ton of success using Intercom to communicate... Read More >>

by Pete Zimek
11/7/2019


Email Deliverability: Getting Members to Read Your Emails
Email Deliverability: Getting Members to Read Your Emails

Communicating to members via email is a hot topic in the association and chamber space -- and it's no wonder! Email marketing has been shown to have higher conversion rates than both social media and search engines. Communicating effectively with your members via email is a key marketing... Read More >>

10/16/2019


Remote Work: How to Create Happier Employees Who Get More Done
Remote Work: How to Create Happier Employees Who Get More Done

Working remotely can be an amazing opportunity for organizations and their employees. However, working at home isn't for everyone. Pete Zimek, CEO of Novi AMS, has been working remotely for over two decades. He shared his thoughts with the Florida Society of Association Executives at their 2019... Read More >>

09/29/2019


Chamber of Commerce Software: What Your Community Needs
Chamber of Commerce Software: What Your Community Needs

If you’ve ever needed services from a business, it’s likely that you’ve looked up companies in your local chamber of commerce directory. When you help run a chamber of commerce yourself, this means you’re part of a business network for local companies that intends to serve... Read More >>

08/2/2019


Association Websites: Choosing and Using the Best Builder
Association Websites: Choosing and Using the Best Builder

When your association’s members want to login to update their information, register for conferences and other events, or explore new offerings available to them, they know just where to look—your website! Your association’s website serves as the hub for news and professional... Read More >>

08/2/2019


Trade Association Management Software: What Your Team Needs
Trade Association Management Software: What Your Team Needs

Your trade association is dedicated to providing your member companies with opportunities to advance in their industries, promote the valuable products or services they provide, and help their employees grow in their careers. Managing your members’ information and providing them with the... Read More >>

07/7/2019


AMS Integrations: 5 Connections Your Association Needs
AMS Integrations: 5 Connections Your Association Needs

Your association succeeds whenever you’re able to expand programming for your members, utilize the strengths of your team members to simplify the management process, and save time and energy. The right software solutions will help you achieve these goals so that you can spend time on... Read More >>

07/7/2019


ASAE in Columbus
ASAE in Columbus

Are you going to ASAE in Columbus this year? We are, and we would love to see you there! This year's conference runs from Saturday, August 10 through Tuesday, August 13. And there are so many ways to connect with us while there: You can jog past us during the 5K Fun Run/ WALK Sunday morning.... Read More >>

07/2/2019


Top Rated AMS: 9 Reasons Why Novi is Ranked #1
Top Rated AMS: 9 Reasons Why Novi is Ranked #1

When we were first asked to build an AMS from the ground up, we made it clear to our advisory board that we didn't want to "sell" the software. Instead, we wanted to focus on customer service and solving problems for associations with such an intensity that our customers couldn't help but refer... Read More >>

06/6/2019


Membership Management Tools: 8 Software Features to Know
Membership Management Tools: 8 Software Features to Know

Software for managing memberships can incorporate a very wide array of features. Some features are considered core to the function of almost all organizations, while some others may only be important for a smaller subset. Are you ready to learn about our favorite membership management... Read More >>

05/30/2019


The Ultimate Guide to Membership Management Software
The Ultimate Guide to Membership Management Software

Membership Management Software, often referred to as an Association Management System (AMS), is a collection of software products designed to manage the relationship between a nonprofit organization (association or Chamber of Commerce) and its members. Said more succinctly, it is the technology... Read More >>

05/16/2019


Webinar Recap: Tech Tools to Make You Immediately More Productive
Webinar Recap: Tech Tools to Make You Immediately More Productive

We all want to get more accomplished; be more efficient; work smarter instead of harder; and lots more clichés about modern productivity. However, too many of us seem to be stuck in “I don’t have time to think about that right now” mode. Overcoming Obstacles To Being More... Read More >>

05/14/2019