Deep Dives

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Using Live Chat to Deliver a More Personalized Member Experience
Using Live Chat to Deliver a More Personalized Member Experience

A number of our Novi AMS customers have been having a lot of success using LiveChat to communicate with their members.  Internally, we have had a ton of success using Intercom to communicate with our association customers within the admin and the prospects on our website. Continue Reading

Date posted11/7/2019


Remote Work: How to Create Happier Employees Who Get More Done
Remote Work: How to Create Happier Employees Who Get More Done

Remote work can be an amazing opportunity for organizations and their employees but it isn’t for everyone. Pete Zimek, CEO of Novi AMS, has been working remotely for over two decades. He shared his thoughts with the Florida Society of Association Executives at their 2019 Education Conference.  Continue Reading

Date posted09/29/2019


Chamber of Commerce Software: What Your Community Needs
Chamber of Commerce Software: What Your Community Needs

If you’ve ever needed services from a business, it’s likely that you’ve looked up companies in your local chamber of commerce directory. When you help run a chamber of commerce yourself, this means you’re part of a business network for local companies that intends to serve the community. Continue Reading

Date posted08/2/2019


Association Websites: Choosing and Using the Best Builder
Association Websites: Choosing and Using the Best Builder

When your association’s members want to login to update their information, register for conferences and other events, or explore new offerings available to them, they know just where to look—your website! Continue Reading

Date posted08/2/2019


Trade Association Management Software: What Your Team Needs
Trade Association Management Software: What Your Team Needs

Your trade association is dedicated to providing your member companies with opportunities to advance and managing your members' information and providing them with the programming and resources they need to succeed becomes much easier with the help of the right software! Continue Reading

Date posted07/7/2019


AMS Integrations: 5 Connections Your Association Needs
AMS Integrations: 5 Connections Your Association Needs

Your association succeeds whenever you're able to expand programming for your members, utilize the strengths of your team members to simplify the management process, and save time and energy. The right software solutions will help you achieve these goals. Continue Reading

Date posted07/7/2019


Top Rated AMS: 9 Reasons Why Novi is Ranked #1
Top Rated AMS: 9 Reasons Why Novi is Ranked #1

When we were asked to build an AMS from the ground up, we made it clear to our advisory board that we didn't want to "sell" the software. We wanted to focus on customer service & solving problems for associations with such an intensity that our customers couldn't help but refer us to their friends. Continue Reading

Date posted06/6/2019


Membership Management Tools: 8 Software Features to Know
Membership Management Tools: 8 Software Features to Know

Software for managing memberships can incorporate a very wide array of features. Some features are considered core to the function of almost all organizations, while some others may only be important for a smaller subset. Continue Reading

Date posted05/30/2019


The Ultimate Guide to Membership Management Software
The Ultimate Guide to Membership Management Software

Membership Management Software is a collection of software products designed to manage the relationship between a nonprofit organization (association or Chamber of Commerce) and its members. Said more succinctly, it is the technology that allows your staff to communicate with your members. Continue Reading

Date posted05/16/2019


Webinar Recap: Tech Tools to Make You Immediately More Productive
Webinar Recap: Tech Tools to Make You Immediately More Productive

We all want to feel accomplished: be more efficient, work smarter instead of harder, among other clichés about modern productivity. However, too many of us seem to be stuck in “I don’t have time to think about that right now” mode.  Continue Reading

Date posted05/14/2019


Tech Tools for Associations
Tech Tools for Associations

Mike Pennington, CAE presented "Tech Tools to Make You Immediately More Productive" in concert with ReviewMyAMS.com. Continue Reading

Date posted05/8/2019


QuickBooks Desktop: Going out of Style Like VHS Tapes
QuickBooks Desktop: Going out of Style Like VHS Tapes

Pete Zimek, CEO of Novi AMS and a QuickBooks Advanced Certified ProAdvisor, shared his thoughts on Intuit's transition from QuickBooks Desktop to QuickBooks Online with the Strategic Non-Profit Alliance (SNAP) and accountants from James Moore & Co. Continue Reading

Date posted04/25/2019